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WAAS service conditions

WAAS service conditions

The scope of work must be clear before activating the project.

This page succinctly defines the scope of the SkinHarmony WAAS service, the workflow operation, the main responsibilities, and the rules governing the activation of a project.

The final details are always tied to the approved proposal. Here you find the operational basis that guides the relationship between SkinHarmony and the client before onboarding.

Service subject

WAAS is a market access system and digital commercial structure.

What it does

  • Clarifies the commercial positioning
  • Prepares B2B materials and presentation structure
  • Makes the project more understandable for buyers, distributors, and sales networks
  • Can support the project with proprietary digital tools

What it regulates

  • Scope of work
  • Activation flow
  • Payments and onboarding
  • Responsibilities for content, data, and materials

Scope

The project is valid for what is written in the proposal.

Audit and readiness level
Commercial positioning
Product or technology narrative
B2B materials and distributor kit
Price list and sales topics
Channels and distributive activation
Follow-up and meeting organization
WAAS site, e-commerce or reserved area, if planned
Operational connections or digital support tools, if applicable

Only what is indicated in the approved proposal is considered included.

Exclusions

WAAS does not replace functions outside its scope.

Production and formulation
Laboratory, packaging and third parties
PIF, technical file and markings
External regulatory consultants
External medical or legal consultants
Ongoing advertising management not included
Complete external commercial management on behalf of the client
Extra content not included in the proposal

Activation

The project follows a precise flow.

1

Request

Entry from the website or qualified contact.

2

Qualification

Verification of fit, channel, and commercial maturity.

3

Proposal

Scope, outputs, timing, and economic structure.

4

Payment

The project enters onboarding only after confirmation.

5

Onboarding

Collection of materials, data, and operational priorities.

6

Activation

Project start according to the agreed scope.

Responsibilities

The project works well if roles and materials are clear.

Client responsibilities

  • Provide accurate data and updated materials
  • Approve texts, claims, and final content
  • Make price lists, images, and requested documents available
  • Respect agreed feedback and payment timelines

SkinHarmony Responsibilities

  • Organize the project on the commercial and digital plan
  • Reduce ambiguity in channel, materials, and narrative
  • Request corrections on risky claims or content
  • Activate the project only within the approved scope

Payments and tools

The economic model and digital tools are defined in the proposal.

Payments

Project fees, setup, retainer, pilot, or other formulas are indicated in the approved commercial document. No full activation starts without payment of the setup or the first scheduled installment.

Digital tools

WAAS site, e-commerce, reserved area, funnel, chatbot, plugin or bridge are included in the project only if planned. They may require dedicated onboarding, minimum content, and additional technical checks.

Final note

The approved proposal always remains the document that defines the work.

This page serves to clarify the overall framework. The final scope, timing, outputs, extras, and economic conditions are always understood to be linked to the approved WAAS proposal between SkinHarmony and the client.